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Field Service Technician
Field Service Technician
Job ID: kt-883984
North River, ND, US
Information Technology
Contract,
On-site
Other/Non Classified
North River, ND, US
Contract,
Other/Non Classified
On-site
Information Technology
Job details
Our client is looking for a Field Service Technician for a 2-month contract in Fargo, ND 58102.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 2 months
Required Skills & Experience
- At least 3 to 5 years of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiarity with the ticketing system.
- Familiar with a variety of the field’s concepts, practices, and procedures.
- Strong customer service and communication skills, with the ability to remain calm under pressure.
- Basic understanding of networking concepts and restaurant technology environments.
- Ability to perform light physical/contractor tasks (drilling, mounting, etc.).
- Willingness to work evenings and participate in an on?call rotation as needed.
- Completion of account-specific training and network cable termination training.
- Reliable transportation and clean driving record required (This is a driving position – reimbursed accordingly)
- Active driver’s license.
- CompTIA A+
What You Will Be Doing
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Determines and recommends which products or services best fit the customers’ needs.
- May require an associate’s degree or its equivalent.
- Relies on experience and judgment to plan and accomplish goals.
- Performs a variety of complicated tasks.
- Works under general supervision.
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