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Field Service Technician
Field Service Technician
Job ID: kt-885756
Tallahassee, FL, US
Information Technology
Contract,
On-site
Other/Non Classified
Tallahassee, FL, US
Contract,
Other/Non Classified
On-site
Information Technology
Job details
Our client is looking for a Field Service Technician for a 2-month contract in Tallahassee, FL 32313.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 2 months
Required Skills & Experience
- 1+ year of field dispatch repair and hands-on hardware experience (printers, PCs, POS, etc.), break-fix, use of power tools (e.g., drills), and familiarity with the ticketing system.
- Knowledge of computer hardware, software, printers, networking, cable management/installation, and common restaurant technologies.
- Ability to diagnose and resolve technical issues effectively.
- Possess strong communication skills, attention to detail, and strong technical ability.
- Ability to manage multiple tasks, prioritize issues, and maintain accurate records.
- Willing to utilize a ladder (10 ft. reach).
- Able to lift 50 lbs.
- Excellent organizational and time management abilities.
- Ability to work independently as well as in a team environment.
- Strong customer service skills with the ability to communicate technical information to non-technical audiences.
What You Will Be Doing
- Diagnoses and performs service, repair, and/or installation of computer products including system hardware, software, MFD printers, wide format printers, PC’s, laptops, POS, single and multi-processor servers, and wired/wireless networking.
- Performs account management and maintenance for various applications and systems
- Implementing basic cable management: Organizing cables using trays, raceways, or ties to prevent damage and improve airflow.
- Provide technical assistance to customers while onsite
- Perform routine maintenance on laser and wide format printers to ensure optimal performance and prevent breakdowns.
- Responsible for personal quality of workmanship and taking all necessary precautions to prevent customer service disruptions.
- Maintain accurate records of service activities, including repairs, maintenance, and customer interactions
- Maintain OEM certifications as assigned and required
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