CX Strategy lead – 6-month contract to hire

By myKelly | July 14, 2026

CX Strategy lead - 6-month contract to hire

Apply On Motion Recruitment Applied

Job ID: mrp-861157

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Boston, ,

Creative Services

Contract,

$60 - $64

On-site

Other/Non Classified

Boston, ,

$60 - $64

Contract,

Other/Non Classified

On-site

Creative Services

Apply On Motion Recruitment Applied

Job details

This is a contract UX/UI Designer role supporting a public-facing digital platform used by a large and diverse user base. The position is hybrid within the Boston Area and embedded within a small, collaborative design group. The focus of the role is on user research, usability testing, and high-fidelity interface design, with heavy use of Figma and modern accessibility standards. This is a short-term contract engagement with consistent weekly hours.

This role is ideal for a designer who enjoys owning meaningful research-driven work and seeing their designs quickly move into production. You’ll work closely with product partners, engineers, researchers, and senior stakeholders to improve real-world digital experiences that impact a broad audience. The work emphasizes thoughtful problem-solving, accessibility, and facilitation. Offering a strong opportunity to deepen experience in service design, usability testing, and design systems while maintaining solid work-life balance.

Contract Duration

Approximately 5–6 months with a high probability of extension 

Required Skills & Experience

  • 3+ years of experience in UX/UI or digital product design

  • Strong experience planning and running usability testing

  • Advanced proficiency with Figma, including high-fidelity prototyping

  • Working knowledge of WCAG accessibility standards

  • Ability to synthesize research findings into actionable design recommendations

  • Experience collaborating with cross-functional teams

Desired Skills & Experience

  • Background working in complex or highly regulated environments

  • Experience contributing to or maintaining a design system

  • Comfort facilitating design workshops and stakeholder sessions

  • Familiarity with collaboration tools such as Miro

  • Strong systems-thinking and service-design mindset

What You Will Be Doing

  • Conducting and facilitating usability tests for web-based applications and content

  • Translating research insights into accessible, user-centered UI solutions

  • Designing and iterating on wireframes and production-ready interfaces

  • Contributing components and patterns to an existing design system

  • Reviewing UX/UI work produced by partner teams

  • Collaborating with product, engineering, data, and policy stakeholders

Tech Breakdown

  • 60% UX/UI Design & Prototyping (Figma)

  • 25% User Research & Usability Testing

  • 15% Design System Contributions & Documentation

Daily Responsibilities

  • 75% Hands-on design and research work

  • 15% Stakeholder collaboration and facilitation

  • 10% Documentation, reviews, and design system updates

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