Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Print Operations Technical Business Systems Consult in Tempe, AZ (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today.

Contract Duration: 12+ Months

Required Skills & Experience
Domain Expertise (Non-Negotiable)

• Proven experience in print, mail, or output services in a high-volume environment
• Strong understanding of delivery, reconciliation, and operational controls
• Familiarity with print stream formats (AFP, PDF, XML, PCL)
• Experience with mail tracking, reprints, exception handling, and SLAs

Reconciliation & Controls

• Hands-on experience with document/file-level reconciliation
• Knowledge of control totals, audit trails, and SOX-related controls
• Ability to design and document reconciliation logic and break-resolution workflows

Technical & Data Skills

• SQL (read-level minimum)
• Advanced Excel skills (pivot tables, reconciliation modeling)
• Comfort validating data consistency across multiple systems

Business Analysis Experience

• Senior-level BA experience supporting Operations or regulated environments
• Strong documentation, process mapping, and requirements writing skills
• Experience capturing exception flows and control requirements

Preferred / Nice-to-Have

• MRDF (Mail Run Data File) experience (strong plus; submit immediately if present)
• Financial services or regulated industry experience
• Experience with automated reconciliation or operational dashboards
• Background with vendor-managed print services

What You Will Be Doing
Print, Mail & Output Delivery

• Analyze and document end-to-end print and mail processes, from upstream data through print, mail, and archival
• Support high-volume batch print operations including statements, letters, notices, and checks
• Partner with print vendors and/or in-house print teams to ensure SLA adherence and delivery accuracy
• Identify operational risks such as mis-collation, remail exposure, and compliance gaps

Reconciliation & Controls

• Design, document, and validate document-level and file-level reconciliation processes
• Ensure expected vs. actual output reconciliation with clear break identification and resolution workflows
• Define control totals, audit trails, evidentiary artifacts, and aging logic
• Support SOX-impacted and regulatory control environments
• Collaborate on automated vs. manual reconciliation strategies

Business Analysis & Requirements

• Produce end-to-end functional and non-functional requirements that withstand audit and production realities
• Embed control requirements directly into solution designs
• Document exception handling, reprints, breaks, and failure scenarios (not just the happy path)
• Maintain traceability from regulatory or operational obligations to system behavior