Customer Service Representative / Anaheim

Customer Service Representative / Anaheim


Job ID: mrp-881131

Anaheim, CA, US

Contact Center

Contract, Contract

$23 - $23

On-site

Other/Non Classified

Anaheim, CA, US

$23 - $23

Contract, Contract

Other/Non Classified

On-site

Contact Center

Job details

Opportunity for a Customer Service Representative in Anaheim, CA. This role has the potential to convert to permanent. 

Contract Duration: 5 months+ 

Required Skills & Experience

  • Strong customer service and communication skills are a must.
  • Experience in distribution or manufacturing preferred.
  • Reliable, organized, detail-oriented, and focused.
  • Proficient in Microsoft Outlook and Excel.
  • High School Diploma or GED required.
  • Ability to multitask, prioritize and work under pressure while ensuring that departmental metrics and industrial standards are maintained.

What You Will Be Doing

Daily Responsibilities

  • Provide high levels of customer service by assisting with administrative and operational duties.
  • Perform clerical functions related to branch billing, warehouse operations, and customer returns.
  • Manage the pick ticket process, including allocating products to orders and printing pick tickets for “Must Ship Today” orders.
  • Review routine reports to identify and resolve invoice and pick ticket issues.
  • Process customer billing, including freight and inventory charges.
  • Generate Return Material Authorizations (RMAs) for repairs and process customer credits.
  • Assist with receiving, picking, and handling products in the warehouse as needed.
  • Open and distribute incoming mail.
  • Maintain branch filing systems and records.
  • Support year-end projects and other administrative initiatives.
  • Coordinate and order office lunches.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.