ServiceNow Product Analyst – AI

ServiceNow Product Analyst – AI


Job ID: mrp-884737

IRVING, ,

Engineering

Contract,

$57.4 - $64.68

On-site

Other/Non Classified

IRVING, ,

$57.4 - $64.68

Contract,

Other/Non Classified

On-site

Engineering

Job details

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a ServiceNow Product Analyst in Irving, TX or Charlotte, NC or Minneapolis, MN (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today.

 

Contract Duration: 12 Months + extensions/conversion

 

Product Analyst role within our ServiceNow Core Platform AI Innovation team. 

 

Required Skills & Experience

  • AI acumen & knowledge using AI assisted tools like M365 Copilot, etc.
  • Ability to ask the right questions for helping to gather requirements.
  • Strong communication skills is a must.
  • Prefer someone who has some general knowledge of the ServiceNow platform.
  • Someone that understands the SN capabilities
  • Must be able to engage with all levels, (directors, VP etc.)
  • Understanding the AI – language prompts

 

 

What You Will Be Doing

  • Ensure traceability and lifecycle management of AI use cases and aligning all AI solutions to required risk models for the ServiceNow platform.
  • Assist in coordinating inputs across tenants and development teams around AI initiatives and ensuring production readiness standards are met for AI deployments.
  • Beyond governance, this role is embedded within the AI Innovation & Incubation delivery team, supporting sprint execution, backlog readiness, testing and validation coordination, and cross-team dependency management across engineering, architecture, and governance stakeholders. It serves as a critical connector between product, engineering, and governance functions; ensuring that AI use cases are not only delivered efficiently but are also aligned to enterprise standards from inception through deployment.

Share this job

I want more jobs like this in my inbox.

Share this job

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.



About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.