Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a LoanIQ Trainer in Charlotte NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today.

Contract Duration: 12+ months with possible extensions or FTE conversion 

Required Skills & Experience

•  5+ years of LoanIQ experience, with strong functional knowledge of lending operations workflows
  • Proven experience delivering system training (preferably LoanIQ or lending platforms)
  • Ability to clearly explain complex processes and system functionality to end users
  • Experience developing training materials, job aids, and structured learning content
  • Strong verbal and written communication skills
  • Proficiency in PowerPoint, Word, Excel, and SharePoint

What You Will Be Doing

• Design and deliver instructor-led LoanIQ training sessions for Operations users
  • Develop and maintain training materials, including presentations, job aids, and knowledge checks
  • Create role-based training content and real-world practice lab scenarios aligned to business processes
  • Configure training/test environments to enable hands-on learning
  • Partner with business and operations teams to support procedure creation and reviews
  • Ensure training content aligns with current processes, enhancements, and conversion requirements
  • Facilitate practice labs and reinforce learning through scenario-based exercises
  • Walk through LoanIQ screens and workflows during training sessions

NICE TO HAVE
• Experience supporting AFS to LoanIQ conversions or similar system migrations
• Background in Lending Operations (e.g., servicing, booking, payments, or loan maintenance)
• Experience working in UAT/test environments

SOFT SKILLS
• Strong facilitation and presentation skills with the ability to engage diverse audiences
• Ability to adapt training delivery based on learner needs and experience levels
• High attention to detail with a focus on accuracy and clarity in training content
• Ability to manage multiple priorities in a fast-paced, high-demand environment
• Self-starter who can work independently while collaborating with cross-functional teams
• Strong problem-solving skills and ability to adjust approach based on feedback