English
French
Spanish
Field Service Technician
Mesa, AZ, US
Information Technology
Contract, Contract
On-site
Other/Non Classified
Mesa, AZ, US
Contract, Contract
Other/Non Classified
On-site
Information Technology
Job details
Our client is looking for a Field Service Technician for a 6-month contract in Mesa, AZ 85201.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 6 months
Required Skills & Experience
- Minimum 2 to 3+ years of field service experience, specifically in commercial printers.
- Able to do extensive traveling via plane and/or car.
- Commercial/large printer experience.
- Epson printer certification is preferred.
- Experience working on commercial printers and have an electronics / mechanical aptitude.
- Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools is required.
- Working knowledge of the Microsoft Office application suite, including MS Outlook.
- Experience with multi-platform Windows O/S required.
- Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity, and Windows configuration.
- Ability to work independently in a retail environment.
- Ability to lift up to 50lbs..
- Excellent customer service skills and professionalism.
- Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers.
- Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality.
- Demonstrated capability to achieve results in a fast-paced, client-driven environment.
What You Will Be Doing
- Project focuses on upgrading advanced commercial printers at retail locations.
- Duties may include replacing printer parts, paper feed, power supply, changing the print head, changing the toner drum, transfer belt, and image unit.
- Perform complex upgrades and troubleshooting of printers, servers, hard drives, and monitor systems.
- Provide on-site technical support to internal or external customers in resolving complex or escalated technology issues on operational or maintenance aspects of system equipment.
- Install and remove equipment and systems as required.
- Responsible for the day-to-day operation of applications and equipment, and serves as a customer contact on technical and service-related problems.
- Ensure that all schedules, transmission, online systems, and problems are resolved in an accurate and timely manner.
- Serve as a liaison between customers, departments, and within the organization to lead problem resolution and change management processes.
- Determine the most cost-effective repair/resolution to minimize customer downtime
I want more jobs like this in my inbox.
Similar Jobs
About Kelly
Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.