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IT Service Desk Specialist (Onsite Greenwich Connecticut)
IT Service Desk Specialist (Onsite Greenwich Connecticut)
Job ID: mrp-882004
Greenwich, CT, US
Information Technology
Direct Hire, Direct Hire
$50000 - $80000
On-site
Other/Non Classified
Greenwich, CT, US
$50000 - $80000
Direct Hire, Direct Hire
Other/Non Classified
On-site
Information Technology
Job details
Job Title: IT Service Desk Specialist
Location: Greenwich, CT (Onsite)
Our client is a highly profitable, legacy maritime titan operating a global fleet of about 200 vessels that transport critical commodities worldwide. Backed by over 50 years of proven financial success and a workforce of more than 1k+ onshore professionals, they offer rock-solid global stability and the massive resources of a deeply established industry leader.
They are actively seeking an IT Service Desk Specialist to join their Global IT Service Delivery team. In this highly visible role, you will deliver white-glove, VIP-level technical support to top management while supporting operations across global time zones and a secondary Houston branch. You will take full ownership of local hardware troubleshooting, vendor management, and enterprise platform administration, ensuring seamless technical operations for a massive international supply chain.
Requirements
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2–3 years of proven IT support or service desk experience.
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Hands-on expertise with ServiceNow.
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Strong administrative experience with Azure AD, Office 365, and mobile device management via Intune.
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Exceptional, empathetic communication skills with a track record of delivering VIP or executive-level support.
Responsibilities
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Deliver white-glove, priority technical support to top management and a global user base.
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Own and resolve local hardware issues while managing relationships with local IT vendors.
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Administer, configure, and troubleshoot Azure AD, O365 environments, and company mobile devices.
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Ensure seamless IT service delivery across multiple international time zones and regional branches.
This is a strict 5-day onsite position in Greenwich, Connecticut, offering a maximum base salary of $80,000. Step into a highly stable, resource-rich environment where your technical expertise and white-glove service will directly support the operations of a global maritime leader.
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