Technology Support

By myKelly | August 24, 2026

Technology Support

Apply On Motion Recruitment Applied

Job ID: mrp-884618

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Roswell, GA, US

Information Technology

Contract,

$24 - $28

On-site

Other/Non Classified

Roswell, GA, US

$24 - $28

Contract,

Other/Non Classified

On-site

Information Technology

Apply On Motion Recruitment Applied

Job details

Windows Technical Support

Premier North Atlanta -based organization is seeking an experienced Windows Desktop Technical Support consultant for a long-term contract position. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. 

Responsibilities:

  • Provide assistance to schools in troubleshooting IT technology in several learning locations, media centers, admin facilities and support offices.
  • Manage service requests through the ticketing system, meeting Service Level Agreements (SLA) including response time and resolution time.
  • Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software.
  • Assist with general maintenance to keep network running smoothly and with on-site network-related repair requests with service desk personnel.
  • Document LAN wiring diagram including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification.
  • Set up new devices, workstations, print stations, and assignments to default printers.

Required Skills:

  • 5+ years of providing end user support in an enterprise level organization, administering a Windows computing environment, or working with WAN/LAN environments.
  • Windows 10, Office 365 and Active Directory experience required.
  • Microsoft Certification (MCP or MCSE or any desktop support certifications) is a nice to have, not required.
  • Understanding of and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras.
  • Knowledge of one or more operating systems, such as Microsoft, Mac, or Linux.
  • Experience imaging using SCCM to create collections and push software.
  • Familiarity with IT support tools, such as Active Directory, Remedy or LANdesk.
  • Working knowledge of PC/LAN application software including word processing (MS Word), spreadsheets (MS Excel), E-Mail (MS Outlook) and Internet Browsers (Internet Explorer, Chrome, Safari).

MUST have own reliable transportation to travel to different locations in Metro Atlanta. Mileage reimbursement available.

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.



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