Production Support

Production Support


Job ID: mrp-869404

irving, ,

System Administration

Contract, Contract

$61.69 - $69.51

On-site

Other/Non Classified

irving, ,

$61.69 - $69.51

Contract, Contract

Other/Non Classified

On-site

System Administration

Job details

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Systems Operations Engineer in Irving TX or Charlotte NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today’s digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers’ financial needs and helping people succeed financially, apply today.

Contract Duration: 24 Months Required Skills & Experience

  • o 5+ years of experience in a production support role.
    o Strong experience with Unix/Linux systems administration.
    o Hands-on experience with Autosys job scheduling.
    o Experience with shell scripting and automation tools.
    • Skills:
    o Proficient in Unix/Linux command line and system administration.
    o Strong troubleshooting and problem-solving skills.
    o Familiarity with SQL and database management.
    o Excellent communication and teamwork skills.
    o Ability to work under pressure and manage multiple tasks simultaneously.

What You Will Be Doing

  • 1. Monitoring and Maintenance:
    o Monitor production systems for performance and availability.
    o Perform regular system health checks and maintenance tasks.
    o Ensure all production jobs are scheduled and run on time.
    2. Incident Management:
    o Provide Level 1 and Level 2 support for production issues.
    o Diagnose and resolve incidents, ensuring minimal downtime and impact on business operations.
    o Escalate complex issues to Level 3 support or relevant teams as needed.
    3. Unix Systems Management:
    o Manage and support Unix/Linux servers in the production environment.
    o Perform shell scripting for automation and process improvement.
    o Troubleshoot Unix-related issues and optimize system performance.
    4. Autosys Job Scheduling:
    o Create, maintain, and troubleshoot Autosys job schedules.
    o Ensure job dependencies and workflows are correctly configured and optimized.
    o Monitor job execution and handle job failures promptly.
    5. Application Support:
    o Provide support for production applications, ensuring they run smoothly.
    o Collaborate with development teams to understand application behavior and support needs.
    o Implement application changes and patches in coordination with development teams.
    6. Documentation and Reporting:
    o Maintain detailed documentation of production support processes, incidents, and resolutions.
    o Generate regular reports on system performance, job execution, and incident management.
    o Document changes and updates to the production environment.
    7. Collaboration and Communication:
    o Work closely with other IT teams, including Development, QA, and Infrastructure.
    o Communicate effectively with stakeholders regarding incident status, changes, and enhancements.
    o Participate in on-call rotation to provide 24/7 support as needed.

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